Shipping Policy

Delivery Information

At The Magnet Moments, we want your precious memories to arrive safely and promptly. Here's everything you need to know about our shipping process.

Processing Time

• Standard orders: 2-3 business days for production
• Custom/personalised orders: 3-5 business days for production
• Rush orders: Same-day production (available for additional fee)

UK Delivery

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International Delivery

We ship worldwide! International delivery times and costs vary by location:

• Europe: 7-14 business days - from £9.99
• USA & Canada: 10-18 business days - from £12.99
• Rest of World: 14-21 business days - from £14.99

Tracking Your Order

Once your order ships, you'll receive an email with tracking information. You can track your package through our shipping partner's website.

Packaging

All orders are beautifully packaged in our signature gift boxes with tissue paper and a handwritten thank-you card. Perfect for gifting or keeping for yourself!